Delivery Information

Power Tools Direct Delivery Charges in Mainland UK excluding Vat are as follows;

Orders £250.00ex or above, up to 30Kg

5-7 Working day service (Not available for oversized items or items with a COSHH Certificate)


Orders Under £250.00ex

3-5 Working Day Stanard Delivery Service

.............Calculated on a combination of weight and delivery destination

2-3 Working Day Express Delivery Service

.............Calculated on a combination of weight and delivery destination

*Please note that we cannot guarantee the shipment or delivery time quoted, or offer associated refunds, as this is often beyond our control and we are not given any compensation from our third party providers*

Areas with premium rate delivery charges are on a 3-5 day service and are also priced according to Weight and destination;

For all shipments outside of the EU we require you to arrange a suitable carrier for collection of the goods from our warehouse in Rustington. We are able to provide a commercial invoice for these shipments, but all other paperwork required by the carrier will be down to you. All such orders must be arranged over the phone or via email and we reserve the right to refuse any such transaction.

Please Note - Delivery weights are rounded up to the nearest 5Kg above threshold level, for any additional charges applicable. Typically 1Litre of paint, varnish or other liquid weighs just over 1Kg and the specific weight of an item can be found by clicking on the 'Additional Information' tab on the product's page.

In most cases the delivery service on orders received prior to 12:00 noon, for delivery to addresses in Mainland UK, is that the goods will be delivered on a 3-5 day service with the option to upgrade to an express 2-3 day service. Orders will be shipped according to the longest delivery time item in the order, which can be identifed when viewing the items in the shopping basket.

Zarges Ladders will be delivered on a 3-5 working day service, direct from Zarges. When placing your order for Zarges products you will contacted by Zarges to arrange delivery.

Britool and Facom large tool chests are delivered direct from the manufacturer in France on a 5-7 day service and a tracking code with exact date of delivery cannot always be provided.

Bahco Tool Chests are delivered on a palletised service and may take 5-7 days to be delivered.

Many of our deliveries are carried out by DPD on their Interlink Express service, or by DHL Parcel UK Next Day and as soon as the goods are dispatched, we will notify you of the Carrier and send you the corresponding tracking code. This will enable you to track the whereabouts of your delivery.

Missed Deliveries - Our chosen carrier will leave a card if they fail to find someone in to sign for the delivery on the first attempt. They will then re-attempt the delivery the following day and if they again find no-one is in they will leave a card once more. The parcel will then be taken back to the nearest depot and held there for 5 days during which time it can be collected. If it is not collected within the 5 days then it will be returned to us and although we will refund you for the product on its safe return, we can unfortunately not guarantee to refund you the shipping costs and we reserve the right to in some cases make a charge for the return of the goods.

Safe Place - Any instruction to leave the parcel in a safe place, or with a neighbour, or for a change of delivery address, must be passed to the carrier through ourselves, with adequate time for the carrier service to inform their local courier for the delivery.