Privacy Policy

Power Tools Direct is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

  1. The information we collect and how we use it

    When you register for our service we need to know your name, postal address, e-mail address and telephone number. Although we also ask for your credit card number and expiry date (or as required), this information is in no way stored on our site.

    We gather this information to allow us to process your registration, process any orders you may make and enable us to contact you regarding your order. The relevant information is then used by us, our agents and sub-contractors to communicate with you on any matter relating to the conduct of your account and the provision of the service (or as required) in general.

    We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

    From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services.

    We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please do inform us.

    We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please do inform us.

    We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please do inform us.

  2. Our use of cookies and other information gathering technologies

    Cookies are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. Essentially it takes the form of a small text file deposited on your computers hard drive.

    Power Tools Direct uses cookies to ensure that you can interact with our website successfully, to identify you when you visit our website and to keep track of your browsing patterns. The use of cookies does not give us access to the rest of your computer.

    If you want to prevent our cookies being stored on your computer in future, you may do so by referring to our internet browser’s instructions. You can do this by clicking on the Help menu. Please note however that if you disable our cookies you may not be able to access certain services or facilities on our website your use of our website may be restricted.

  3. How we protect your information

    The internet is not a secure medium. However we have put in place various security procedures as set out in this policy.

    We use a secure server when you make a payment via our website. We also take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

    We also keep your information confidential. The internal procedures of Power Tools Direct cover the storage, access and disclosure of your information.

  4. Updating your details

    If any of the information that you have provided to Power Tools Direct changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to us.

    If any of the information that you have provided to Power Tools Direct changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to us.

  5. Your consent
  6. By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

    Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.

  7. How to contact Power Tools Direct
  8. We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to us on the address listed on our Contact Us page.