"Very quick delivery. Products were packaged well and securely. Products were as specified. Pleasant and friendly manner. Very good pricing..."
"Quality product, great price and quick delivery..."
- John Hughes
"Order regularly from these guys. Can't fault the service..."
- Peter Downing Flooring Services
"Large range of products at good prices. Very convenient that I can get so many supplies from one source and know that I don't need to shop around. I buy regularly from them and always get well packaged and on time delivery..."
- Gary Thomas
"Ordered my jacket on the Monday and had it delivered to me Tuesday afternoon! Seriously good service, thankyou..."
- Clive Adams
"Ordered a Dewalt cordless drill after talking with their sales person who was very helpful. The item arrived two days later and everything is fine Happy to order
again when the need arrises..."
- Gordon James
"Great price and top service, will use again..."
- Amanda Halls
"I've ordered from Powertools Direct on a number of occasions now and have always found their service to be top quality. Would gladly recommend them..."
"After my drill finally gave up the ghost I ordered from Power Tools Direct and received the new model next day. Bummer that I ordered the wrong one, but a quick call and the right one arrived 2 days later. Sent the old one back and got a full refund. Thanks for sorting out my nightmare, more than happy with service..."
- Collin Mills
"Was desperate for replacement router bit. This was only company that had it in stock. Promised next day delivery and that's what I got. Less than 24hrs order to at my door. Much appreciated..."
- Joseph Conroy
"Power Tools Direct always seem to have what I'm after in stock. Being able to get everything i need in one order from the same shop makes my life a lot easier. Would recommend service..."
- Colin Stuart
"Sent the wrong battery pack for my drill. One quick call and was sorted. Old battery picked up from house and new one received next day. Can't fault service..."
- Don Price
"Buy all garden tools for staff from PTD. They have all the best brands that I can get from one place..."
- Mark Withers
"I ordered a couple of large tins of Rustins Danish Oil from Power Tools Direct because of the good prices versus the DIY shops. It's so much cheaper! The delivery was very quick (the courier arrived very early too, so much the better!) and the overall service faultless. I would definitely order from them again and recommend them to others..."
"Brilliant!! Prompt, efficient and no catches..."
- Rick Campion
"Great for the bulk buyer, for home projects the bigest savings can be made if all purchases are aggregated. Definitely cheaper than the High St monopolisers..."
"I ordered the wrong item and knew I would be in for a time consuming and costly fix. One call later and they arranged for an exchange parcel to arrive the next day with no extra cost to me!
It is the things that go wrong with an online company that define their level of customer service. Power Tools Direct have given me the confidence to know that there is a person at the end of the phone to sort out my problem should I have one and that that person will do their utmost to ensure I receive a hassle free service - I will shop there again..."
- Clive Thompson
"I ordered 4 cans of different coloured spray paint, then decided I didn't want two of them. I emailed to cancel, but somehow the order still went through and the 4 were sent. I emailed to query the error and I received an apology for the inconvenience, my money was refunded, AND I was advised I could keep the cancelled paint. You don't see that kind of customer service these days. Power Tools Direct will be my first port of call in future..."
- Alan I'Anson
"Ordered from Power Tools Direct many times and they always offer a great service. Very useful to be able to get such a wide range of products from just one supplier and they seem to have very competitive prices accross the board - would recommend..."
- Frank Peters
"I ordered some Cuprinol decking oil for the weekend over the phone. The gentleman I spoke to was polite and very friendly. He helped me choose the correct product and then arranged for next day delivery. I ordered on Thursday and sure enough it arrived on Friday. Very pleased with the service, would recommend..."